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Privacy Policy

Last updated: January 15, 2026

This Privacy Policy describes how we collect, use, and share your personal information when you use our marketplace platform. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

Information You Provide

  • Account information (name, email, password)
  • Profile information (phone number, address)
  • Payment information (processed securely through our payment providers)
  • Order and transaction history
  • Communications with sellers and customer support

Information Collected Automatically

  • Device information (browser type, operating system)
  • IP address and location data
  • Browsing behavior and preferences
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support
  • Improve and personalize your shopping experience
  • Send promotional communications (with your consent)
  • Prevent fraud and maintain security
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Sellers: To fulfill your orders and facilitate communication
  • Payment processors: To process your payments securely
  • Shipping carriers: To deliver your orders
  • Service providers: Who assist with our operations
  • Legal authorities: When required by law

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure payment processing
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Opt out of marketing communications
  • Export your data
  • Withdraw consent where applicable

To exercise these rights, please contact us through your account settings or our customer support.

Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and usage
  • Personalize content and ads

You can manage cookie preferences through your browser settings.

Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our platform after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our customer support team.